Market and consumer behavior researches predict a promising future of e-commerce. Consumers decide for handier and more comfortable ways of doing their shopping, which are nevertheless often also cheaper. Costs of online store operation are incomparably lower than costs that a traditional store includes and this fact reflects as well in the prices of products. According to reports and predictions of Forrester Research the number of e-shoppers in Europe has increased by 37%, and in the next five years e-commerce is suppose to double.

Enables managing of:

• business partners accounts,
• orders to suppliers,
• prices, special offers, discounts etc.,
• catalogue of products,
• payment mechanisms; credit cards,
• online and phone customer orders; automatic or manual recording of orders into ERP system,
• users with roles and rights assignment.

Overview of basic functionalities

• Support to B2B and B2C selling channels.
• Electronic issuing of documents (order confirmation, supply order, invoice).
• Multimedia data store; images, descriptions, instructions, charts etc.
• Integrated Content Management System (CMS),
• Supporting modules (Cross/Up selling, most frequently sold, informing, forum etc.)

MAIN CHARACTERISTICS 

Constant access

• Direct (on-line) connection with business environment and complete command of the selling channel, from preparation of the offer to sales analysis,
• Solution also works uninterrupted in the case of lost connection with the ERP system (off-line), because of maintenance or upgrading, what ensures the highest range of accessibility.

Comprehensive management, total control

• Support to the most demanding commercial models; taken from ERP system and adapted according to the need.
• Solution can be autonomous or integrated with business software; Microsoft Dynamics NAV – before Navision, Datalab Pantheon, Scala and other ERP systems.
• For the needs of advanced B2B communication, solution also includes a module for direct e-document exchange; e.g. receiving order forms, sending delivery notes and invoices.

Simple editing

• Independent management of the whole system; without maintenance, without knowledge of programming.
• Command of optional digital contents; text, sound, image, video.

Modifiable, updateable, safe

• Targeted and individual partners news lettering.
• Support to Multilanguage web presences; on editorial and web level.
• More efficient running of selling activities.
• Updating possible.
• Safety at the highest level.